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Customer Testimonials

We pride ourselves on providing quality customer service. Our sales and service staff strive every day to make sure that our customers have the best experience possible at our dealership. We would appreciate it if you would take a moment and view the testimonials of some of our happy customer.
Please contact us with any additional questions or inquiries.



Jack and Joanne Cooley, Punta Gorda Florida*****

"April 12, 2015" John Steinhauser did an excellent job showing us cars. He listened carefully to our requests and was great to work with. We would be happy to recommend him and Encore Motorcars to our friends.

Byron Tiegs, Osprey Florida   *****

"Sept 25, 2015 "     I sent my wife up to Encore to see Chris, as he was referred to me. I was pleasantly surprised when she phoned me to tell me her experience in dealing with Chris at Encore! Thanks for helping make her birthday wish turn into a reality!!

George Blinkinsop, Osprey Florida****

"Oct. 6, 2015"  John Steinhauser. I have bought 3 vehicles from John. Enjoyed every purchase.


Charles and Nancy Pitz, Sarasota Florida*****

"Oct. 10, 2015"  John Steinhauser greeted us right away. Very cordial and knowledgeable about the Solara convertible we were interested in. He made buying the car easy with contacting insurance, financing, etc.


Joel Amistoso, Sarasota Florida*****

"Oct. 10, 2015"    It's a pleasure working with John. His experience and professionalism made the purchase a positive experience. I appreciate that he is willing to take the extra step for customer service and customer satisfaction. Thanks John!!


Vivian Ely, Sarasota Florida*****

"Oct. 15, 2015"     My experience here was great. John was very accommodating and handled all of our question in a complete and timely manner. I would recommend him and the dealership to anyone.


Ron Henkel, Belleair Beach Florida*****


"Oct. 17,2015"    Chris was very professional, responsive and efficient, while he was also ensured a very quick processing time. The car looked brand new although 10 years old!



Edward and Maria Groody III, Venice Florida****

"Oct. 21, 2015"    Dealing with John is like dealing with "an old friend." Respectful, knowledgeable, personable- - - - he had our best interests at heart. Have never had such a pleasant experience at a car dealership in my life and I am 68 years old!



George and Pam Arfield, Sarasota Florida *****

"Oct. 30,2015"   We appreciated Johns patience, his detailed explanation of different models and the courteous way he handled the transaction. We'll be glad to recommend him to friends and neighbors.  


Carol F, Saint Petersburg Florida*****

"Oct. 31, 2015"    Chris, Al and everyone at Encore treated us with courtesy and were very professional and helpful. We will definitely do business with them again. Highly recommend them if you are looking for  a good deal on a quality car.


Alfred Lowe, Sarasota FLorida*****

"Nov. 1, 2015"    Russell is a fine person to work with and a fine man, in general. No pressure, straight forward with a good sense of humor. Very helpful in assisting us find the car that suits our needs and letting us try all those cars out.


Tom and Tena Wilson, Sarasota Florida*****

"Nov. 2, 2015"     An excellent experience! Chris Barksdale was attentive, knowledgeable and a pleasure to work with. We would definitely recommend Encore to our friends and family.
 

Wally Bishop, Sarasota Florida*****

"Nov. 7, 2015"    Chris Barksdale is a good man and knows the car business, an asset. Encore has a good reputation and I am pleased to do business with Encore.

Larry and Dianne Wood, Sun City Center Florida*****

"Nov. 20, 2015"   We saw the perfect car for us online. After calling and speaking to Chris, we came in to see the car. Chris had already had it detailed, and it was ready and waiting for us. Chris was very personable, and we enjoyed doing business with him and Encore.!


Matthew Williams, Boca Grande Florida*****

"Nov. 23, 2015"   Russell was a knowledgeable and kind salesperson. Encore was excellent in customer service and went beyond expectations. It was a pleasurable buying experience. I will be referring others to
Encore.

Phil and Linda S., Punta Gorda Florida*****

"Nov. 28, 2015"    We found the best selection of luxury vehicles here at Encore. The salesman Chris, worked with us and let us take our time until we felt confident with our purchase. Thumps up!!


Kim and Gary Mruz, Osprey Florida*****

" Dec. 10, 2015"  John Steinhauser, always fantastic attention and service comes from John. He is the primary reason why we are repeat customers at Encore!!


Candace and Howard Pence, Bradenton Florida*****

"Dec. 12, 2015"   John Steinhauser....... AWESOME!!!!  This is the 3 rd car we have purchased from Encore and have dealt 
with John each time.


Albert Schmidle, Sarasota Florida****

"Dec. 12, 2015"   John......We greatly wish to express our appreciation with your help with the transaction of the purchase and selling of our Corvette to your company.


Carlos and Anita Sacco, Parrish Florida*****

"Dec. 12, 2015"   We just finished purchasing our 3 rd vehicle form John Steinhauser and Encore Motorcars. We love this dealership and Mr. Steinhauser has been fantastic. He is always professional, knowledgeable and works with you to get the best deal! If you are in the market for another vehicle, trust the folks at Encore Motors! They will not disappoint.


Donna Chartier, Sarasota Florida*****
 
"Dec. 14, 2015"   John is wonderful!!! You made the process of parting with my money $$$$ as painless as possible. I am a repeat customer and John is my new Encore Motor Car best friend.


Thomas Arnold, Venice Florida*****

"Dec. 14, 2015"   John Steinhauser, professional service. Attention to detail. Great person to deal with. Will recommend to friends.


Donna Chartier, Sarasota Florida*****

"Dec. 18, 2015"   Well, I am back again to purchase car #2 from John in the same week!!!! I wouldn't do business with anyone else!
Thank you to everyone at Encore!!


Carmen Scoma, Sarasota Florida*****

"Dec. 20, 2015"   Russell Lee provided a consistently exceptional experience when buying two recent Mercedes Benz vehicles. His approach allowed us to consider all the options and select an exceptional vehicle. I was very impressed with the dealership and Russells approach to negotiating. Discussions were direct, simple, reasonable and quick. I would recommend Russell and Encore Motors to anyone looking for a great car buying experience.


Dan Watts, Sarasota Florida*****

"Dec. 22, 2015"   John Steinhauser did a great job. Was not too pushy, but helped to get the job done. I will
recommend him to others.


Joanne Harms, Atlanta Georgia*****

"Dec. 24, 2015" John Steinhauser was a great salesperson. He made purchasing a vehicle a pleasant experience!!! I would recommend that you ask for John!!. He will take good care of you.


Nancy Lyn Parsons-Kantor ****

"Dec. 26, 2015" John Steinhauser, tremendously helpful. This is our 2 nd car from John, and 5 th from Encore. Integrity, professionalism, and kindness. Always a pleasure to work with John. 


Ron and Bonnie Dubin, Sarasota Florida*****

"Dec. 28, 2015" We have purchased 4 cars from John and he is always professional and exceeds our expectations....Quick and easy!!!!


Kevin and Diane Fields, Bradenton Florida*****

"Dec. 29, 2015" John Steinhauser and John Jett were honest, dependable. Great communication. Very helpful. Great place to purchase a dream car.


Montine Hough, Charlotte North Carolina*****

"Dec. 29, 2015" John Steinhauser was excellent in his handling of the transaction. He is professional in every way, wanting me to understand everything involved in the car and all obligations in the financial areas. He is most gracious and thoughtful of his client. Worked quickly and efficiently!

Michelle and David Drake, Tampa FLorida*****

"Dec. 30, 2015" What a fabulous buying experience! From the moment we contacted Russell Lee via the internet to the moment we drove off  from the lot, the service was 100%. Would most definitely recommend Encore Motorcars and Russell Lee for superb service. We will be back when its time to trade in!!!

Gary Ross, Lakewood Ranch FLorida *****

"Jan. 4, 2016" John Steinhauser was my helpful salesman this time. Same as he has been over the years. I have done business with Encore Motorcars and John on many occasions. It's always been very professional with no BS. Will do it again, no question.

Jerome Reiss, Sarasota Florida****

"Jan. 4, 2016" John Steinhauser was extremely knowledgeable......a car guy! No nonsense to deal with, and without a lot of back and forth negotiating. I would definitely work with John and Encore Motorcars again!!!

Mark Ingemi, Lakewood Ranch Florida*****

"Jan. 5, 2016" This is our 3rd vehicle purchased through Encore Motorcars with always excellent service. John Steinhauser always goes above and beyond. Thanks again!!!!

Ed Davis, Sarasota Florida*****

"Jan. 5, 2016" All went very well with Encore Motorcars and Chris Barksdale. All the staff was professional and polite. Thanks Encore Motorcars!!!

Charles and Cricket Clifton, Terra Ceia Florida*****

"Jan. 6, 2016"  John Steinhauser is a great guy, very professional, knowledgeable and not pushy. Super salesman that educated us and helped us make the right decision.

Dennis Spooner, Fort Myers Florida*****

"Jan. 7, 2016"  I worked with Chris Barksdale on the purchase of a 2002 Corvette convertible. It was a real pleasure working with Chris. Everything he promised, he delivered on. I would highly recommend to anyone looking for a car to contact Encore Motor Cars of Sarasota. Excellent group to work with.

Betten D Hoover, Rotunda West Florida*****

"Jan. 7,2016"  John Steinhauser was the best person you would ever find or desire for a salesman to be. He is personable, honest, helpful, informative and a true gentleman. I purchased my car with complete confidence because of the service I received and the faith I felt that John displayed to me.

Wanda De Degorio, Sarasota Florida****
 
"Jan. 7, 2016"  John Steinhauser is a great salesperson, honest and helpful. John works hard for the buyer. It was a pleasure working with him and Encore Motor Cars.!!!

Alex Melendez, Port Charlotte Florida*****

"Jan. 11, 2016"  John Steinhauser was very pleasant to work with for several reasons. He walked me around the car I wanted to buy, then we took a test drive and was able to explain all the working components as well as its history. He gave me a better than expected sale price and a good price on my trade in. John is a true professional, gentleman, and a credit to Encore Motor Cars.

Diane E Eidman, Saint Pete Beach Florida*****
"Jan. 13, 2016"  John Steinhauser was extremely helpful and knowledgeable with the purchase of my Infiniti Q60.


Roslyn and Scott Schindler, Longboat Key Florida*****

"Jan. 16, 2016"  Dear George and Guy,
                              We spoke to John Steinhauser about a problem with our battery. He could not have been nicer in helping us. My husband and I were impressed by his professional, gentlemanly behavior today. We are returning to the service department Monday as per John's suggestion. This is the second time we've had such a positive experience with Encore Motor Cars. Thank you!!!

Cherie E Barrett, Sarasota Florida*****

"Jan. 18, 2016"  John Steinhauser was great to work with!! Very Helpful.

Donna Portale, Sarasota Florida*****

"Jan. 19, 2016"  John Steinhauser gave very professional service. No pressure, and a pleasure to do business with. Will certainly send some referrals.!!!!

Allan, Venice Florida****

"Jan. 23, 2016"  John Steinhauser was professional and efficient. He assisted us with all of our questions. I would highly recommend John and Encore Motor Cars for future purchases.

J. Edward and Christy Ramsey, Sarasota Florida and Indiana*****

"Jan 25, 2016"  John Steinhauser was great to work with and easy to deal with.

Carol Ann and Paul Martin Cooke, Sarasota Florida*****

"Jan. 29, 2016"  John Steinhauser.......Working with John was a pleasure. He is a consummate professional salesperson. Knowledgeable, sincere, etc.


Brenda Parker, Sarasota Florida*****

"Jan. 30, 2016"  I needed to sell my vehicle quickly. I didn't want a hassle from pushy sales representatives telling me how wonderful every car is. Russell has been very responsive, very kind, giving me answers to all my questions as has his manager. They have made trading an easier experience and been fair. I would definitely recommend Russell and Encore Motor Cars to anyone.

Jane Wormuth, Lakewood Ranch Florida*****

"Jan. 31, 2016"  John Steinhauser was a delight working with. This was our second purchase with John and Encore Motor Cars. He makes the process easy and stress free.

Lucia Italiano, Toronto Canada*****

"Feb. 4, 2016"  John Steinhauser was a pleasure to work with and was the difference in us making a decision on our car. John and Lucy Italiano.


Robert Mcmillian, Venice Florida*****

"Feb. 8, 2016"  John Steinhauser was very easy to deal with. Made the process of purchasing a car a pleasant experience. Highly recommend him and Encore Motor Cars.

Rodney Jon Vantol, Grand Rapids Michigan*****

"Feb. 13, 2016"  John Steinhauser was as always very thourough, very knowledgeable and very fair! This is our third purchase from Encore Motor Cars. All of them have been pleasant experiences. We shall return to Encore Motor Cars. Rod and Anne Vantol.

Scott P Abraham, Bradenton Florida****

"Feb. 24, 2016"  John Steinhauser was the best!! I really enjoyed my car buying experience at Encore Motor Cars!!!! Thanks

Ronald E King, Osprey Florida*****

" Feb. 27, 2016"  Eighth vehicle from Encore Motor Cars and third from John. I have purchased 7 automobiles and 1 motorcycle from Encore Motor Cars. They have always taken care of me from the owner George to my salesman John Steinhauser. I am sure I will be back in the future!!

Mel Davis, Sarasota Florida*****

"Feb. 27, 2016"  I have bought two cars from Encore Motor Cars. The service and personal care has been great!!

John and Rosann Marabella, Sarasota Florida*****

"Feb. 28, 2016"  John has sold us three cars in one year. We keep coming back!! John is the real thing. Good guy. Thank you John and Encore Motor Cars.

James Meade, Sarasota Florida****

"Mar. 12, 2016"  Rick offered us a fair deal after rounds of negotiations. While I wanted to purchase the BMW M5 or the Audi S6, we purchased the car that fits our needs.

Jeff and Barb Weyeneth, Sarasota Florida*****

"Mar. 31, 2016"  John Steinhauser was very professional, very thorough, very knowledgeable and very nice! We think he is the best car salesman ever. Just can't say enough good things .....we will be dealing with him on many more purchases.

Lisa T Morreale, Sarasota Florida*****

"Apr. 4, 2016"  John Steinhauser was a true pleasure to work with. I have owned many Mercedes Benz through the years and John was at the top for follow up and information! Thank you Encore for such a great staff!!!

Rifat Becirevic, Sarasota Florida *****

"May 11, 2016"  Chris made this the easiest car purchase ever. Thanks Chris and Encore Motor Cars!!!!

Virginia Stebbins, North Port Florida*****

"May 14, 2016"  Dan was very patient and informative. Took time to make sure we got what we wanted and gave us his undivided attention. Dan and everyone at Encore Motor Cars were a pleasure to deal with.

Brooke and Leslie Gatto, Naples Florida*****

"May 14, 2016"  John and Dan were excellent with customer service and follow up. Great job guys and Encore Motor Cars.

Jacqueline Skubik, Englewood Florida*****

"May 18, 2016"  Dealing with Russell Lee in acquiring our new vehicle was very pleasurable! What can be stressful and overwhelming was actually enjoyable. He was very knowledgeable about various models I was interested in and assisted us in finding just what was right for us.

Lawrence J Wilhelm, Long Boat Key Florida*****

"May 19, 2016"  Russell Lee was our salesperson. He was extremely pleasant and knowledgeable. He answered all our questions and made our experience the best we've ever had, and a great car.

Demaio and Dinsmore, Sarasota Florida*****

"May 26, 2016" Absolutely the best salesman we have worked with. He listens to what our needs are and always does better! Thank you so much, we are now loyal customers to Encore Motor Cars and Jason.

Jillian and Christi Kernan, Miami Florida*****

"May 26, 2016"  John Steinhauser and Chris Jett gave us great service and a great deal!!!

Mary White, Hattiesburg Mississippi*****

 "May 28, 2016"  Dan Lussier was exceptionally helpful! I have bought many cars and have experienced a decline in customer service when the vehicles were of lower cost, but Dan provided top notch customer care even though the purchase price of the car was very low. I will definitely recommend him to others!!

Gail and Wayne Cohen, Sarasota Florida*****

"May 29, 2016"  John Seinhauser is one of the most courteous and professional salesman that I have encountered. We have now purchased 4 cars from Encore Motor Cars and the service here is wonderful!!

Holly Clemmer, Sarasota Florida****

"May 31, 2016"  John Steinhauser was very respectful, courteous and patient! That means a lot to a single women car customer. No pressure.....answered all my questions. Would recommend John to any of my clients and friends!!!!

Sylvia Baker, Egg Harbor Township New Jersey*****

"June 3, 2016"  Thank you everyone for making this purchase easy. Your time and efforts on my behalf are much appreciated! Dan was a pleasure to work with and he did not pay me to tell you this! Without a doubt the nicest person I have bought a car from. Very sweet on the phone, always called when he said he would. !00% total competence. Will recommend him in a heartbeat! Too bad many car salespeople aren't like this!!

Dale L Hill, Davie Florida*****

"June 4, 2016"  John Steinhauser was personable, knowledgeable and no nonsense. Great job!!!!

Meghan McKenna, Parrish Florida*****

"June 5, 2016"  John Steinhauser was wonderful. He was very understanding, honest and patient throughout the whole buying and trading process. He did everything possible to get payments in the right ballpark. Highly recommend, very personalbe!!!!!!

Todd Bartholf, Richmond Hill Georgia*****

"June 6, 2016"  Dan was outstanding through the whole vehicle purchasing process. I had reservations about buying a vehicle online because I had never done such a major purchase online like this. Dan put my mind at ease though by answering all my questions, and quickly too! I don't think he ever stops working. He responds at all hours.

Helmut and Nancy Steves, Nokomis Florida*****

"June 10, 2016"  John Steinhauser was an excellent salesman. He was knowledgeable and helpful. It was a pleasure doing business with him and Encore Motor Cars. 


Alice Rosivalli, Sarasota Florida****

"June 11, 2016"  Rick was knowledgeable and aggressive in selling a car to me. In the end, I got the car I wanted. I would recommend him and Encore Motor Cars.

Patrick and Valerie Brenckle, Venice Florida*****

"June 11, 2016"  John Steinhauser was friendly and comfortable. Honest and assuring. We have bought five cars from Encore Motor Cars and will come back for the next one.

William and Caressa Gadd, Ozark Missouri*****

"June 17, 2016"  Jason was very helpful and courteous. He was not pushy but could understand quickly what we wanted. We are very glad that we happened on to this business.

Claus Dampmann, Dover Pennsylvania*****

 "June 18, 2016"  Dan was sensitive to the fact that I am an out of state purchaser and exhibited patience during the inspection process!!

Michael Hall, Binghamton New York*****

"June 19, 2016"  Dan was a very helpful, personable and enjoyable person to work with in buying our 2011 BMW Z4. We arrived at the dealership on fathers day afternoon, and within 2 hours left with my dream car. Thank you so much for making the entire experience painless and pleasant!!

Gary and Loretta Miller, Venice Florida*****

"June 21, 2016"  John Steinhauser is the best and he has great follow up. He always calls on the anniversary of our purchases and on our birthdays. A good deal is a state of mind and John always makes me feel I got the best deal in Florida.

Greg Krajewski, La Crescent Minnesota*****

"June 22, 2016"  Dan was excellent with communicating. Was there to answer the questions as they arose. Thanks Dan!!!!

Robert and Esther Miller, Sarasota Florida****

"June 23, 2016"  John Steinhauser was knowledgeable, courteous, patient and worked well with my wife. He is a great guy!!!!

Gary Lee and Tambra Lee Praznik, Sarasota Florida****

"June 24, 2016"  John Steinhauser treated us very well and did a great job as is always the case. Encore does well with both service and sales.

Chad Helgemo, Savage Minnesota*****

"June 29, 2016"  Dan was great to deal with. Thanks Dan for the great experience. I look forward to receiving my MDX. Dan has been amazing to deal with!!!

Jacek Cymer, Basking Ridge New Jersey*****

"June 30, 2016"  Dan was very helpful and always available without being pushy. We exchanged lots of phone calls and it was a nice experience every time!!!

Janette Schebel, Tampa Florida****

"July 2, 2016"  John Steinhauser was knowledgeable, honest, friendly and professional. I am very satisfied. I will drive from Tampa again if we ever need another car.


John Crick, Stone Mountain Georgia*****

"July 5, 2016"  Dan Lussier was exemplary in demeanor and performance. He exhibited in this, my experience, the perfect example of what "customer service" is all about. A+++. A heartfelt thanks!!!

Azaddine Lamkahouan, Houston Texas*****

"July 19, 2016"  Dan Lussier was courteous and helpful. He responded to questions promptly. I would recommend Dan and the dealership to others. Thanks again!!!! 












 

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